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SKCC Forum issues

Posted: Sun Jul 07, 2019 10:05 am
by greenwoo
Right, i know that various folks have said that they are having issues with the site; either having to log in repeatedly, or possibly not being able to log in at all.

The problem that i'm having in trying to rectify this is that the adjustments that I can make will potentially mean a need for members to clear the cache/cookies etc on their own browsers. It seems the issue stems around cookies from the forum/site....

I;m going to make a change to the site today and will leave that chance running for a full 24/48 hrs.
During that time it would be handy if folks that know my private/work email ID can ping me to tell me their findings - as to whether the change has improved/worsened things.
BUT - i would ask for a simple message such as;
when / how often tried
using which browsers ( ideally try more than 1)
whether its on a pc or phone (ideally try both)
and confirm whether you've cleared cookies/cache out of those browsers.

Without that kind of detail i'm stumbling in the dark....i'll pop a further note WHEN i have made that change so you know when the clock is ticking from. Ta.

Re: SKCC Forum issues

Posted: Sun Jul 07, 2019 10:35 am
by b33fy
Thanks Mark, appreciate your efforts.

Re: SKCC Forum issues

Posted: Sun Jul 07, 2019 3:25 pm
by Wingco
Agree Mike, many thanks Mark

Re: SKCC Forum issues

Posted: Sun Jul 07, 2019 4:31 pm
by greenwoo
right i've made the change - so from now for 48 hrs if you can't 'get in' then try another browser, try getting ride of cookies/cache etc in your browser and as requested those that know my personal email ID/work one, let me know how you find things.

Re: SKCC Forum issues

Posted: Sun Jul 07, 2019 6:02 pm
by robert
greenwoo wrote:right i've made the change - so from now for 48 hrs if you can't 'get in' then try another browser, try getting ride of cookies/cache etc in your browser and as requested those that know my personal email ID/work one, let me know how you find things.


So it was not just me having trouble logging in.
I was able to reed this, cleared my history and hay presto it worked I've log in.

Many thank Mark.

Regards Robert

Re: SKCC Forum issues

Posted: Mon Jul 08, 2019 9:37 pm
by b33fy
Can log in write a post then when I submit I get logged out again. So I copy the post log back in paste and submit. iPad, safari.

Re: SKCC Forum issues

Posted: Mon Jul 08, 2019 9:49 pm
by Nash
Test post to see operation on android?

Re: SKCC Forum issues

Posted: Mon Jul 08, 2019 9:51 pm
by Nash
Nash wrote:Test post to see operation on android?


Well that seemed to work on my phone and I returned to unread post screen ok.

I'll try it on laptop and ipad tomorrow

Re: SKCC Forum issues

Posted: Tue Jul 09, 2019 7:36 pm
by Matth93
I seem to be able to post but it does log me out as I’m writing the post if I’m not quick

Re: SKCC Forum issues

Posted: Tue Jul 09, 2019 9:13 pm
by greenwoo
hopefully i've found a phpbb specialist to take a look....will update on progress in due course